Question 1

How quickly can you fix my remote problems?

Accepted Answer

Most remote issues can be resolved within the same day. Common problems like dead batteries, signal interference, or reprogramming can often be fixed in under 30 minutes. If the remote itself is faulty, we carry replacement remotes on our service trucks for immediate installation. Learn more about our repair services.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote problems can stem from several causes: dead or weak batteries (most common), signal interference from nearby electronics, worn buttons, antenna issues on the opener, or programming that needs to be reset. Our technicians diagnose the exact cause before recommending solutions. Contact us to schedule a diagnostic visit.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We offer flexible financing options for garage door installations. We partner with several financing companies to provide 0% APR options for qualified buyers, as well as extended payment plans. Contact us for details and to see what options work best for your budget.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours. This includes removing the old door, installing the new door and hardware, setting up the opener, and testing all safety features. More complex installations may take a full day. Read our material selection guide to help choose the right door.

Question 5

What's included in your 1-year warranty?

Accepted Answer

Our 1-year warranty covers all labor and parts for work we perform. If any component we installed or repaired fails within one year due to workmanship issues, we'll repair or replace it at no additional cost. Manufacturer warranties on doors and openers are separate and often longer. Learn more about our company.

Question 6

Do you service commercial garage doors?

Accepted Answer

Absolutely! We service all types of commercial garage doors including roll-up doors, sectional doors, high-speed doors, and loading dock equipment. We offer commercial maintenance contracts to keep your business operations running smoothly. We serve businesses across Wadesboro, Albemarle, and all surrounding areas.

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